PURPOSE
In cold temperatures, affected vehicles with the Display Audio 2 (manufactured by Mitsubishi Electric) may exhibit one or more of the following conditions:
- No sound from the audio unit
- Audio unit will not switch from radio mode
- Audio unit receives an AM/FM signal, but not HD
This may be due to an unused terminal at the HD decoder having an open condition, even though it should be connected to GND. As a result, the performance of the HD decoder is unstable, causing poor reception of the radio and mode.
AFFECTED VEHICLES
2018 Outlander, built before VIN JA4AZ3A39JZ028701
2018 Outlander Sport/RVR, built before VIN JA4AR3AU8JZ028553
REQUIRED OPERATIONS
Upon a customer complaint basis, contact the service shop of Mitsubishi Electric to order a replacement Display Audio component. Then replace the old Audio Display component with the new
component. Return the old component to Mitsubishi Electric through the exchange center, H&R Radio Service